Help Center

Answers to the most common questions, organized by topic. Most people find what they need in under a minute.

The full journey from reporting an item to a completed, verified recovery.

What to include in your report so Ranga can find a match faster.

How to safely report something you found and help reunite it with its owner.

Verification, payment, safe handover, and how confirmation works.

How the recovery fee is calculated, and when finders actually get paid.

Registering your organization, bulk uploads, and managing your team.

What we collect, how it's protected, and your rights.

The rules that govern using Ranga.

Can't find an answer? Reach the Ranga team directly.

Still stuck?

Browse the full FAQ, or contact support and we’ll get back to you.